Important - Server Migration Notification (Resolved)
  • Priority - Critical
  • Affecting Server - s1478 (S915)
  • As part of our recent upgrades to NVMe servers, on Sunday August 14th we will be replacing the server R218 which run your hosting account.

    The new server includes fast AMD EPYC CPUs, NVMe storage, and updated software. Both these old servers use the Centos 7 operating system which is unfortunately no longer supported, meaning that we need to replace with a new system. Additionally, we are now using latest-generation hardware for vastly improved performance, at no extra cost.

    During this work you may notice a short period of downtime (under 15 minutes in most cases) as your account is copied to the new system, but please contact us if you see any problems or have any questions

    Important: As part of this upgrade your website's IP address will change. If you do not use our nameservers the new IP you will need is: 23.106.236.210. If you have any queries or would like your account copying at an arranged time in advance, please create a support ticket and we can assist. Web requests from the old IP will be also proxied to the new system to ease the transition.

    Please note: Your existing server uses Linode as the underlying provider. Whilst we cannot deploy the all-nvme hardware on Linode, we are still operating Cloudlinux 8 Linode shared/reseller servers in London on a per-request basis. If you have a preference to stay on Linode please let me know and we can discuss the details.

    Regards

  • Date - 14/08/2022 11:49 - 10/09/2022 15:25
  • Last Updated - 18/08/2022 22:51
Reseller Server Migration (Resolved)
  • Priority - Critical
  • In an effort to improve services, we are carrying out a reseller server migration within our datacenter.

    Best industry practices will be followed to minimize downtime. The scheduled event will take about 12 hours, and you may notice error pages when managing your your Client Area

    If you have any questions regarding this maintenance, please raise a ticket at https://my.listedhosting.com/submitticket.php

    • Details: Server migration
    • Data center: AQ1

     

    We appreciate your patience and understanding

  • Date - 10/05/2022 02:20 - 10/05/2022 00:00
  • Last Updated - 19/05/2022 00:14
Service Outage (Resolved)
  • Priority - Critical
  • Affecting Server - Cloud VPS
  • In an effort to improve services, we are carrying out a physical server movement within our datacenter.

    Best industry practices will be followed to minimize downtime. The scheduled event will take about 1 hour, and you may notice error pages when managing your your Client Area

    If you have any questions regarding this maintenance, please raise a ticket at https://my.listedhosting.com/submitticket.php

    • Details: Physical server movement
    • Data center: DC1

     

    We appreciate your patience and understanding

  • Date - 18/04/2022 16:56 - 18/04/2022 17:10
  • Last Updated - 18/04/2022 19:15
Important: Server Migration Notification (Resolved)
  • Priority - High
  • Affecting Server - s938 (s528)
  • NVMe Upgrades

    We are in the process of migrating our older hardware to new systems. In some cases we can perform the work with a quick reboot and in other cases new hardware and new IPs are required. This status update contains details of the servers which we have upgraded so far, and the new IPs where necessary.

  • Date - 18/04/2022 18:41 - 18/04/2022 19:13
  • Last Updated - 18/04/2022 19:12